Returns & Exchanges

At ILoveDooney, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return unused merchandise in its original condition within 30 days of delivery for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to send back.

2

Print Prepaid Label

Follow the prompts to generate and print a prepaid UPS return shipping label, which will include a tracking number for your convenience.

3

Pack Your Items

Securely pack the products in their original packaging, ensuring all tags are attached and the original packing slip is included inside the box.

4

Drop Off and Refund

Drop your package at any authorized UPS location; once received and inspected at our warehouse, your refund will be processed to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing